Yes — always. We believe great design should be accessible, and that means being flexible with how you pay for it. To secure your spot, a 20% deposit is required upfront. The remaining balance is then split into 2 or 4 equal payments throughout the project. If you'd prefer to pay in full, we offer 10% off as a thank you. Whichever way works best for you, we'll make it work.

Your project investment covers everything outlined in your package. Outside of that, the only things to budget for separately are your Showit subscription, your domain name if you don't already have one, and any font licences. We'll always flag anything like this before we begin so there are no surprises along the way.

Absolutely — and honestly, it's one of our favourite things. Many of our clients begin with Website in a Week or Web Essentials and return when they're ready for the full Signature Brand & Web experience. Because we've already built the foundations together, the transition is seamless. Your investment never feels wasted; it always leads somewhere.

As early as you can. We take on a limited number of projects at a time — intentionally, so that every client gets the attention they deserve. Spots typically fill 4–8 weeks in advance, sometimes more. If you're thinking about working together, even just a little, send in an application now. The right timing has a way of working itself out once the conversation starts.

Every project begins with an application, followed by a discovery call where we get to know each other properly. From there we move into the uncovering phase — questionnaires, research, creative direction — before the design work begins. We work in clear, collaborative stages so you always know where we are and what's coming next.

More than you might think — in the best possible way. The most beautiful projects come from genuine collaboration. We'll need your input at key stages: the initial questionnaire, creative direction approval, and feedback rounds. We'll always tell you exactly what we need and when, so nothing ever feels overwhelming.

Occasionally — if you arrive with a complete, professional logo suite that feels genuinely aligned with where you're heading, there may be a way to work with it. But in most cases, a single logo rarely captures the full depth of what you're building. We'll always be honest with you on the discovery call.

All of our websites are built on Showit, and we don't work on other platforms. If you're currently on Squarespace, Wix, or WordPress, moving to Showit is a straightforward process and one we handle entirely on your behalf — once you're on it, you'll wonder why you waited.

Because it gives us complete creative freedom — no templates, no limitations, no compromises — while being genuinely easy for you to manage once we hand things over. You'll be able to update your own site with confidence, swap out images, and add pages as you grow. For photographers especially, Showit is simply the best home for beautiful, image-led work.

Yes — while wedding photographers are at the heart of what we do, we love working with any soulful creative who cares deeply about their craft. Portrait photographers, elopement photographers, creative entrepreneurs — if your work is rooted in feeling and you want a brand that reflects that, you're likely a wonderful fit.

Every project includes a 30-day post-launch support window — a settling-in period where we're on hand for any small tweaks or questions. After that, you're more than equipped to manage things yourself. And if you ever want to return for something new, we're always here. Many of our clients become long-term studio friends.

Just fill in the inquiry form and we'll take it from there. Once we've confirmed we're a good fit, we'll send over your project questionnaire, a mood board prompt, and everything you need to prepare. For web projects especially, having your copy and imagery ready before we begin makes a real difference — we'll give you a clear checklist so nothing gets missed.